11 Reasons Why People Don’t Visit Your Website Or Buy From You.
Without knowing it, you may be driving people AWAY from your business. Use this guide to make sure that people are not only drawn TO your site, but will buy from you as well.
It might be difficult to hear, but just as there are reasons that your business is successful, there are just as many reasons why people are NOT buying from you. Use these tried and true techniques to make sure that you aren’t sending wrong message to potential customers:
1. You don’t make people feel safe when they order. Remind people that they are ordering through a secure server. Tell them you won’t sell their e-mail address and all their information will be kept confidential.
2. You don’t make your ads attractive. Your ad may list features instead of benefits. The headline doesn’t attract your target audience. You don’t list any testimonials or guarantees included in your ad.
3. You don’t provide a reason or need to come back and visit your site. People usually don’t purchase the first time they visit. The more times they visit your site, the greater the chance they will buy. The most effective way is to give them a free subscription to your e-zine.
4. You don’t give people as many ordering options as possible. Accept credit cards, checks, money orders, and other forms of electronic payments. Take orders by phone, e-mail, web site, fax, mail, etc.
5. You don’t make your web site look professional. You want to have your own domain name. Your web site should be easy to navigate through. The graphics should be related to the theme of your web site.
6. You don’t let people read your ad before they get your freebie. When you use free stuff to lure people to your web site include it below your ad copy or on another web page. If you list the freebie above your
ad they may never look to see what you’re selling. Make them “work” to actually receive the free item.
7. You don’t attract the target audience that would buy your product or service. A simple way to do this is to survey your existing customers to see what attracted them to buy. This information will help you improve your target marketing and advertising.
8. You don’t give people any urgency to buy now. Many people are interested in your product but they put off buying it till later and eventually forget about it. Entice them to buy now with a freebie or discount and include a deadline date when the offer ends.
9. You don’t offer a free contest or sweepstakes. It’s a fact, people like to win things. If you can fulfill that need, people will stop by to visit.
10. You don’t offer a free directory, ezine, or community that they can come back to. People want to belong and to give their opinion. Create these people-oriented amenities and you will see a difference.
11. You don’t offer free samples of your product or service. Offer a consultation, trial membership, product, or whatever it is that you provide, to you potential customer. Nothing works better in sales than a hot lead, and when someone provides you with their business, even on a small level, it is much easier to keep that customer than find a brand new one.
